Job Description

Research, diagnose, troubleshoot and identify solutions to resolve customer issues Identify data problems and provide details to the development team Reply tickets on Zendesk, Community forum, slack and Telegram related to our blockchain data products Ensure proper recording and closure of all issues. Requirements Bachelor's in Computer science Understanding of SQL and Blockchain Understanding of Javascript or Python GraphQL is preferred At least 1 year of experience Experience working with Zendesk and other support tools Excellent written and verbal communication english Benefits Opportunity to work collaborate with a truly global team spread across 5 countries Work from anywhere in the world Choose your own work hours Yearly trip with Bitquery team to any remote destination A promise to finish the interview processes within 1-2 weeks Being a startup we take decisions move fairly fast, while giving candidates great experience with the interview process. We have a flat hierarchy in the organization where we empower individuals and provide an opportunity to deliver results as per his/her working style. Come and join a great culture and build Bitquery with us.

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